1. What types of clothing does SJ Soft Cotton offer?
We offer a curated collection of fashionable clothing designed for comfort and style. Our products range from casual wear to chic pieces suitable for various occasions.
2. How do I know what size to order?
We provide a size chart on each product page to help you find the best fit. If you’re in between sizes, we recommend sizing up for a more comfortable fit. For additional assistance, please contact our customer support team.
3. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your order on our website or the carrier’s site for the most up-to-date information.
4. What payment methods do you accept?
We accept major credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. All payments are processed securely to protect your information.
5. How long does shipping take?
Shipping times vary based on your location. Generally, orders within the U.S. arrive within 5–7 business days. For international shipping, it may take 10–15 business days. Check our Shipping & Delivery page for more details.
6. Can I change or cancel my order after placing it?
We process orders quickly, but if you need to make changes or cancel, please contact us within 24 hours of placing your order. We’ll do our best to accommodate your request, though we cannot guarantee changes once the order is processed.
7. What is your return policy?
We want you to be fully satisfied with your purchase! If you need to return an item, please check our Returns & Refunds Policy for instructions. Items can typically be returned within 30 days of purchase if they are in original condition.
8. How do I contact customer support?
Our customer support team is here to help! You can reach us at [insert contact email] or by phone at [insert contact phone number]. We respond to inquiries within 1–2 business days.
9. Do you offer gift cards?
Yes! SJ Soft Cotton offers gift cards that make a great gift for any occasion. You can purchase them directly on our website and have them delivered electronically.
10. Are there any special promotions or discounts?
We frequently run seasonal promotions, discounts, and sales. Sign up for our newsletter to stay updated on our latest offers, or follow us on social media for exclusive deals!